Returns / Refunds
If you are not fully satisfied with your Corcovado Sheepskin, you may return it to us within 30 days for a full refund, no questions asked.
To be eligible for this, BEFORE you send the sheepskin to us, please email us at firstname.lastname@example.org so we can record the return, and arrange the details of the refund upon the safe return of the Corcovado sheepskin to New Zealand.
Please note that the sheepskin must be unused, in its original condition and placed back in the original packaging to be sent back to us in New Zealand. You will be responsible for the return shipping fees.
Please label your return as follows:
Ground Floor, 137 Victoria Street
Upon receipt of your sheepskin, we will check that the condition of the sheepskin is the same as we sent to you. If so, we will refund you for the purchase price you paid.
Please note that refunds can take 10 -15 days to process following receipt of the sheepskin by us.